A Key Performance Indicator (KPI) is a calculated ratio. With its relevant information strategic goals at all levels can be measured and progressively controlled to the targeted financial success of a company.
KPI's can be divided into financial and non-financial KPI's.
Financial KPI's are for example:
Non-financial KPI's may refer to personnel figures, production figures and others.
KPI data is created by using drill up and down techniques f.e.